The Future of Shared Services in the Public Sector

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The commercial world is embracing Cloud technology; attitudes to the way we all consume services and information are changing, sparking a new wave of evolution in Shared Services.

The government believes Shared Services will save the Public Sector 20% or more of their back-office costs.

But how can this be achieved?

And what impact will it have on the future services that it provides?

This report considers the experiences of early adopters of Shared Services and discusses the lessons for the Public Sector.